lifecycle

  1. drafteddraftedBeing built — add dates and gear, then send the quote.How you get here: Where a reservation begins (early inquiries are leads, not reservations).Next: Send the quote (email / WhatsApp / SMS) to move it to quoted.
  2. quotedquotedThe quote has been sent to the client.How you get here: Reached when staff send the quote from a drafted reservation.Next: Waits for the client to accept in the portal.
  3. acceptedacceptedThe client accepted the quote.How you get here: The client clicked Accept in the portal (sends a calendar invite).Next: Confirms automatically once the deposit clears.
  4. confirmedconfirmedDates locked, deposit met. Gear going out and coming back is tracked by scans, not extra stages.How you get here: Automatic once the deposit threshold is reached.Next: Returns once all gear is scanned in (or damaged/lost) and the return inspection is signed.
  5. returnedreturnedAll gear is accounted for and the return inspection is signed.How you get here: Automatic when the last unit is scanned in (or marked damaged/lost) and the signed return inspection lands.Next: Settles once the balance is paid and the deposit is returned.
  6. settledsettledBalance paid and the remaining deposit returned.How you get here: Automatic once charges and the deposit refund net out.Next: Closes once any open claims are resolved.
  7. closedclosedComplete and archived.How you get here: Automatic once settled with no open claims.Next:

Terminal state — no further transitions.

items

itemqtyday rateline totalassigned
Lounge (space)1$180$108

payments

received / required$300 / $180
  • refundcash$1,500
  • balance_chargecash$300
  • deposit_capturecash$1,500

claims

No claims.

financials

deposit
$1,500
$ 6.022.500
subtotal net
$300
$ 1.204.500
IVA (19%)
$57
$ 228.855
total incl. IVA
$357
$ 1.433.355

client

Daniela Cardona

daniela.cardona@example.com

+57 301 777 8907

neutralspanish

window

pickup
2026-03-25
2026-03-25 09:00
return
2026-03-25
2026-03-25 17:00

contract

No executed contract on file.

The signed PDF, up to 10 MB.

inspections

  • pickuprequired before scan-outnot started
  • returnrequired before settlingnot started

comments (0)

No comments yet.

activity

  • status_changed2026-04-02 04:00
  • status_changed2026-03-26 04:30
  • status_changed2026-03-25 17:30
  • status_changed2026-03-23 09:00
  • status_changed2026-03-22 15:39
  • status_changed2026-03-21 22:49
  • created2026-03-21 06:00