lifecycle
- drafteddraftedBeing built — add dates and gear, then send the quote.How you get here: Where a reservation begins (early inquiries are leads, not reservations).Next: Send the quote (email / WhatsApp / SMS) to move it to quoted.
- quotedquotedThe quote has been sent to the client.How you get here: Reached when staff send the quote from a drafted reservation.Next: Waits for the client to accept in the portal.
- acceptedacceptedThe client accepted the quote.How you get here: The client clicked Accept in the portal (sends a calendar invite).Next: Confirms automatically once the deposit clears.
- confirmedconfirmedDates locked, deposit met. Gear going out and coming back is tracked by scans, not extra stages.How you get here: Automatic once the deposit threshold is reached.Next: Returns once all gear is scanned in (or damaged/lost) and the return inspection is signed.
- returnedreturnedAll gear is accounted for and the return inspection is signed.How you get here: Automatic when the last unit is scanned in (or marked damaged/lost) and the signed return inspection lands.Next: Settles once the balance is paid and the deposit is returned.
- settledsettledBalance paid and the remaining deposit returned.How you get here: Automatic once charges and the deposit refund net out.Next: Closes once any open claims are resolved.
- closedclosedComplete and archived.How you get here: Automatic once settled with no open claims.Next: —
Terminal state — no further transitions.
items
payments
received / required$1,400 / $370
- deposit_releasewompi$5,000
- balance_chargewompi$1,400
- deposit_holdwompi$5,000
claims
- damagecosmeticnotified$ 500.000
Lens hood cracked — repair quoted locally in pesos.
financials
- deposit
- $5,000
- $ 20.475.000
- subtotal net
- $1,400
- $ 5.733.000
- IVA (19%)
- $266
- $ 1.089.270
- total incl. IVA
- $1,666
- $ 6.822.270
client
Andrés Velásquez
andres.velasquez@example.com
+57 301 444 5604
neutralspanish
window
- pickup
- 29d ago
- 2026-05-22 03:00
- return
- 28d ago
- 2026-05-23 13:00
contract
No executed contract on file.
inspections
comments (0)
No comments yet.
activity
- status_changed2026-05-30 04:00
- status_changed2026-05-23 13:30
- status_changed2026-05-23 12:30
- status_changed2026-05-17 09:00
- status_changed2026-05-16 15:39
- status_changed2026-05-15 22:49
- created2026-05-15 06:00